SMS Work Order Updates
SportsZone Canada SMS Work Order Updates
SportsZone Canada offers optional SMS text-message updates for customers with an active work order.
How customers opt in
Customers are asked in person by a SportsZone Canada staff member whether they would like to receive text updates about their work order. Staff use language such as:
“Would you like us to text you when your work order, or part of your work order, is ready for pickup?”
If the customer agrees, their mobile number is recorded with the work order and may be used to send transactional service messages related to that work order.
Types of messages
Messages may include notification that an entire work order is ready for pickup, notification that selected items from a work order are ready for pickup, or a custom customer-service message related to the work order.
SMS consent is optional and is not required to make a purchase or place a work order. These messages are transactional service updates and are not promotional marketing messages.
Message frequency varies by work order. Message and data rates may apply. Reply STOP to opt out of SMS messages. Reply HELP for help.
For more information about how SportsZone Canada handles personal information, see our Privacy Policy.