SPORTSZONE CUSTOMER SUPPORT

Request a Return or Exchange

Submit your purchase details and our team will review your request. Sending this form does not mean a return or exchange has been approved.

Review our return policy
Online: delivery date. In-store: purchase date.

Return windows: Online purchases: 30 days from delivery. In-store purchases: 14 days from purchase. Requests outside these windows and defective or incorrect products are reviewed individually under the policy and applicable law.

Return eligibility

For standard returns, items must be unused, unworn, in original condition, with original tags and packaging, and accompanied by proof of purchase.

Final sale: Used products, clearance products, custom products (including custom team wear), special orders, and gift cards are not returnable unless defective or required by applicable law.

Please do not include payment card details or other sensitive information. Need to share photos? Our team will request them by email when needed.